It wasn’t just you! Zoom says video service restored after outage

  • Zoom reported “partial outages” for its key video Meetings service just before 9 a.m. ET on Monday. 
  • Zoom said it resolved issues around 12:30 p.m. 
  • The videoconferencing company has become a crucial service during the Covid-19 pandemic.

Zoom’s videoconferencing service was apparently having widespread outages in the US, causing chaos as millions of children and teachers attempt to start the school year online. 

Down Detector showed a spike in Zoom users reporting issues with logging in to the video conferencing service early on August 24, mainly affecting users in the eastern US and in the UK. There are currently several thousand outage or issue reports on Down Detector. 

Zoom has also acknowledged the outage on its status report page. The company said: “We have received reports of users being unable to visit the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars. We are currently investigating and will provide updates as we have them.” All outages appears to have been fixed around 12:30pm

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